Breach Notification

A security incident is unauthorized access to, disclosure of, loss of, or destruction of personal information stored in TradeAnchor Desk, or a confirmed compromise of the systems that store that information.

• Investigate the suspected incident and contain it as quickly as reasonably possible.
• Determine what information was affected and which users were impacted.
• Engage qualified support, including legal, security, and hosting partners as needed.
• Take corrective action to prevent recurrence.

If notice is legally required, affected users will be notified without unreasonable delay, consistent with applicable law and any legitimate law-enforcement needs. Notifications will describe, to the extent known, what happened, what information was involved, what we are doing about it, and what steps users can take.

We rely on the account email on file to send breach notifications. Please keep it accurate and accessible.

Email support@tradeanchor.com if you believe an account has been compromised or you have observed unusual activity. Include the affected account email and a description of what you observed.

No service can guarantee perfect security. We work to apply reasonable safeguards and to continue improving them as the product matures.